Privacy Policy

Introduction

Welcome to Three Lanterns Williamstown. We are committed to protecting your privacy and ensuring your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our website and services.

Data Collection

We collect the following types of data from our users:

Name: To personalise your experience and for identification purposes.
Email: To communicate with you about appointments, treatments, and marketing updates.
Address: To send you any physical communications or materials related to our services.
Payment Information: To process transactions securely.

Data Usage

The data we collect is used for the following purposes:

Email Marketing: To send you newsletters, promotional offers, and updates about our services and events.
In-House Treatment: To tailor and provide the best possible Traditional Chinese Medicine (TCM) treatments suited to your needs.

Data Protection

We take the protection of your personal information seriously. Our measures include:

Secure Storage: Your data is stored securely and is only accessible by authorized personnel.
Confidentiality: We ensure that all personal information remains confidential and is not shared with third parties without your consent, except as required by law.
Payment Security: Payment information is processed through secure, encrypted channels to safeguard your financial details.

Your Rights

You have the right to:

Access Your Data: Request a copy of the personal information we hold about you.
Update Your Data: Correct any inaccuracies in your personal information.
Unsubscribe: Opt-out of receiving marketing communications at any time.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at info@threelanterns.com.au.

By using our website and services, you agree to the terms of this Privacy Policy. We may update this policy periodically, so please review it regularly to stay informed about how we are protecting your data.

Thank you for choosing Three Lanterns Williamstown.

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